Privacy Policy

We at Hill Farm Caravan Park are committed to protecting and respecting your privacy.

To process your booking, enquiry or requests and to ensure that your visit runs smoothly and meets your requirements, we at Hill Farm Caravan Park need to use the information you provide.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting, you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998, the data controller is Hill Farm Caravan Park, a company registered in England. Our address is Hill Farm Caravan Park, Branches Lane, Sherfield English, Romsey, Hampshire, SO51 6FH.


Information we may collect from you

We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, make a booking on our site, participate in social media functions on our site, enter a competition or promotion or when you report a problem with our site. The information you give us may include your name, address, email address and contact numbers, financial and credit card information, personal description and photograph.
  • Information we collect about you. Regarding each of your visits to Hill Farm Caravan Park, we may automatically collect the following information:
  • Technical information, including the Internet protocol address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • Information about your visit, including the full Uniform Resource Locators clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call us.
  • Information we receive from other sources. We may receive information about you if you used any of the other websites we operate or other services we provide, such as South Coast Caravans. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytic providers, search information providers, credit reference agencies) and may receive information about you from them.



Cookies are small files which are sent to your browser and stored on your computer’s hard disk. They only identify your computer and not you personally.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

Cookies help speed up the booking process so that you do not need to re-type the same information again and again.

We use cookies to measure site usage such as entry and exit points of visitors, how many people visit a certain section or page and details of searches performed and related information. If you are making a purchase, we will also use cookies to keep track of the transaction from one page to the next.

Other than this, we do not store your password or any other information in the cookie or use to for any other purpose.


Uses made of the information

We use information held about you in the following ways:

  • Information you give us. We will use this information:
  • To carry out our obligations arising from any contacts entered between you and us to provide you with the information, products and services that you request from us;
  • To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
  • To notify you about changes to our services;
  • To ensure that content from our site is presented in the most effective manner for you and for your computer;
  • To provide you, or permit selected third parties to provide you, with information about goods and services we feel may interest you. If you do not want us to pass your details on to third parties for marketing purposes, please tell us.
  • Information we collect about you. We will use this information:
  • To administer our site and for internal options, including troubleshooting, data analysis, testing or research purposes;
  • To improve our site to ensure that content is presented in the most effective manner for you and your computer;
  • To allow you to participate in interactive features of our service, when you choose to do so;
  • As part of our efforts to keep our site safe and secure;
  • To measure or understand the effectiveness of advertising we serve to you and others,, and to deliver relevant advertising to you;
  • To make suggestions and recommendations to you and other users of our site about goods and services that may interest you or them.
  • Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set above.


Disclosure of your information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter with them or you.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.

We may disclose your personal information to third parties:

  • If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our times of use or booking terms, terms and conditions; or to protect the rights, property or safety of Hill Farm Caravan Park, our customers, or others.


Where we store your personal data

Where we have given you a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share passwords with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.


Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you, before collecting your data, if we intend to use your data for such purposes or if we intend to disclose your information to any third parties. You can also exercise the right at any time by contacting us.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.



Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to us via our website.